Grooming Services & Well-Being

ReQual®️ World-Class treatments are expertly applied at no extra cost. It’s all part of the FCL experience driven by our passion for the well-being of dogs and to be the best.

Restructuring & Protective Treatments

ReQual® corrective treatments are highly professional preparations, with a strong restructuring action, that work thanks to a special composition of selected oils, which are fundamental in maintaining the keratin equilibrium in the coat. The effect is immediate. After the first treatment, an improvement in the condition of the hair and skin will already be visible. 

Services included with every groom

Professional care & handling by salon owners Lee, Martin and our lovey groomers who are all FCL trained, diploma standard, animal first aiders and chosen for their exceptional caring qualities and skills.

A personal grooming record card will keep track of any skin, health or behaviour concerns updated at every visit.

A ReQual® conditioning shampoo or restructuring and protective treatment will be formulated for your dog’s individual coat & skin type. The ReQual Technique is a professional world-class grooming system like no other, it offers a highly effective solution and provides stunning results and finish. A glowing testament of its success is for the past 5 years 80% of the best in show winners in all the UK grooming competitions were prepared using requal. This system of hygiene solutions is used exclusively by FCL.

Bathing with the HydroBath Pro® for gentle, effective coat cleansing and deodorising incorporating the Requal Technique.

Hand blow and fluff dry using the latest state-of-the-art dryers, coat conditioning products and the Activet® brush system.

Eye and ear cleaning with veterinarian-quality products by ReQaul the prestigious canine cosmetics company.

Resilking serum applied to the finished coat. Resilk is a professionally formulated serum to give a natural shine and improve the moisture balance, prevent a build-up of static energy, offer UV Protection and improve elasticity.

Eau de Qual finish. A pleasant unisex Eau de perfume created especially for your pet in Italy. This is a highly delicate professional perfume which is specifically formulated not to interfere with a dog’s natural sense of smell.

We operate on an appointment basis to ensure your dog is away from home for the least amount of time possible. While your dog is waiting to be collected by you they are accommodated in comfortable, safe, secure veterinary grade specially designed polypropylene resting cages which are kept clean and disinfected. Every resting cage has a clean mat filled with a soft bonded pad of thermal polyester fibre to give warmth, insulation & comfort. Naturally, we provide fresh water to each dog in our care directly to their resting cage. Our entire grooming salon is temperature-controlled with fully fitted purpose-designed air-conditioning and ventilation systems for the comfort of all our guests.
– Quality means doing it right when no one is looking –
Free consultation & coat advice

FCL offers a free consultation where you and your dog can meet us for the first time and have a look & sniff around. Please feel free to bring the whole family.* We can advise you on how to best take care of your dogs’ coat and skin for optimal condition and discuss styling options and give you an accurate price for grooming before making your first appointment. We think it is important to know where your dog is going for their grooming needs so that you and your dog feel completely comfortable and reassured. We want you to know that your dog is in caring and qualified hands. Coming to see us for a consultation prior to making an appointment isn’t always necessary, particularly for dogs which need little grooming and styling work, but for those who do this gives us an opportunity to plan ahead and give your pet the individual care, time and attention they may need. If the coat has some mats and tangles to deal with we can then incorporate extra time into the session without disrupting our next customer appointment. If the coat is heavily or severely matted/felted it would be useful for you to read our Terms and Conditions of Service before contacting us in regard to your dogs’ coat being in reasonable condition for grooming.

* Social Distancing Rules may be in place.

Clipping off / Shaving off

Terms & Conditions

Interim 'mini-groom' HydroBath and Conditioning

A service especially suited to short haired breeds or for a ‘mini-groom’ on long haired dogs which includes deep cleansing and conditioning with our HydroBath Pro and our world class ReQual formulas, hand drying to remove loose or shedding coat and our sumptuous Re-Silking serum formulated in Italy to give a natural shine and improve the moisture balance in the coat, prevent build-up of static energy, offer UV protection and improve the elasticity. It gives the coat our signature gorgeous smell.  As always nail clipping, pads, hygiene, eye and ear cleaning are standard at FCL.

Puppy introductions

It is really important to introduce your puppy to the world of grooming in the right way! A puppy should ideally be introduced to the salon environment soon after their final vaccinations. We aim to settle your puppy in with a gentle bath, brush & blow dry before trimming around the eyes and feet. We’ll introduce your puppy to nail trimming too. This is just enough of a challenge without being scary. We want your puppy to enjoy coming back to FCL far into the future. Then, on the next visit, your puppy should be ready for a longer stay to trim and style the coat to your specifications.


A Hand-Stripping Specialist will assess your wire-haired breed for suitability for this technique of styling to ensure your dog is comfortable and ready for this method. After stripping we use ReQual®️ Keral-Prof shampoo, from Italy, specially formulated for rough and semi-rough hair (terriers) followed by a Nutri-Derm Shampoo Re-Balancing Treatment to calm the skin.

Keral-Prof Features: provides shine and a silky texture. Professional conditioning shampoo. It removes the dirt with a very gentle action. It cleanses without altering the rough and the semi-rough texture of the coat. It strengthens the keratin structure of the hair and skin and protects from the environment. Contains surface-active agents based on natural ingredients to avoid weakening the hair during treatment in the bath; in addition, it restores the keratinisation of the hair. Enriched with egg albumin and saccharin to harden and restructure the coat, provides volume. Regular use of this product provides excellent nourishment and conditioning for the coat. It does not alter the texture of the coat.

Nail clipping

If you are an existing, registered FCL Customer we want to ensure that your dogs’ nails are healthy and feeling great all the time. We may not see your dog again for several weeks between grooming. If your dogs’ nails need cutting please call in and ask us to clip them, free of charge. For non-registered dogs, we will trim your dogs’ nails for a nominal fee of £5 and add our Re-Silk protective and nourishing serum to the coat for good measure.

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